Case Study - Hospitality / F&B


Creation of HR Processes and EO Compliant Payroll

Hospitality / F&B @FlexSystem
Key Issues
1. Automation of HR and payroll to increase efficiencies
2. Must allow for provision of Employee Self Service
3. Must provide extensive monthly, and ad hoc reporting capability
4. Must allow for changes in EO and any new legislation
5. Workflows must speed up hiring processes
6. Must support Business Process Outsourcing

Facts at a Glance
1. Global Chain: 500+ Rooms
2. 100,000 Staff Permanent
3. Revenue US$ 7b+
4. A leading global Hotel Chain
FlexSystem Solution
1. Human Resources Management
2. Business Intelligence
Needs and Challenges
1. Management decision making and approval processes must be supported
2. Employee Self Service (ESS) to be implemented
3. Workflow authorizations to facilitate hiring processes to mobile
4. Extensive security and privacy considerations for review
1. Project completed on time and within budget
2. Hotel set to achieve planned efficiencies through process automation, ESS
3. Extensive planned reporting and ad hoc reporting capability in place
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