Case Study - Hospitality / F&B

Marine Docking

Automation of Key Processes

Hospitality / F&B @FlexSystem
Key Issues
1. Capturing all billing from POS, ad hoc charges a primary concern
2. Maintenance of members list with waiting list difficult
3. No management information

Facts at a Glance
1. Private
2. A leading provider of recreational facilities for private mariners
FlexSystem Solution
1. Property Management
2. Business Intelligence
Needs and Challenges
1. Berth management billing and re-billing of utilities to docked vessels
2. Errors in billing and timeliness of billing and hence cash flow delay
3. Administration costs on the rise
4. Membership billing and monthly disbursement billing. Cash collection
5. Management of waiting list
6. Billing of members cumbersome through multiple outlets
7. Management of consignment stocks in the marine shop an issue
8. Analytics showing of data to give management information
1. Point of Sale (POS) integration and daily billing by member. Reduced administration
2. Complete capture of ad hoc billing items. Completeness and Accuracy
3. Extensive analytics providing management information
4. Consignment stock tracking
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