1. | Communication issues between branches and departments. |
2. | Risk of damaged or lost transaction information and paper documents. |
3. | Data inconsistencies without centralized version control across users and departments. |
4. | High operation and administration costs for manual filing. |
5. | Difficulty in locating and monitoring documents online. |
6. | Time-consuming and complex paper-based document retrieval. |
7. | Limited security control increases the risk of unauthorized data disclosure. |
8. | Transaction processing delays across departments and branches. |
9. | High storage costs for physical documents. |
1. | Global Employees: 12,000+ |
2. | Global Revenue: HK$5b+ |
3. | A leading banking corporate in Hong Kong |
4. | Provides comprehensive retail and commercial banking services to its customers in Hong Kong, Greater China and oversea countries. |
5. | Operates a banking network with over 100 branches in Hong Kong and an extensive network in China. |
6. | Products and services include mortgage loans, credit cards, trade finance, remittances etc |
1. | Workflow Management |
FlexWorkflow offers a comprehensive document management solution for automating corporate processes. | |
1. | Centralize business processes in a scanning center to optimize resource utilization. |
2. | Barcode recognition automatically determines document types and triggers corresponding workflows. |
3. | Solution supports various incoming formats like emails, RightFax, and core banking systems. |
4. | Solution meets the security standards required by the Hong Kong Monetary Authority. |
5. | Enhance management and control of business processes, including generating productivity reports. |
1. | Streamline business processes to boost productivity and enhance service levels. |
2. | Prevent information or document loss. |
3. | Improve customer satisfaction through transaction monitoring. |
4. | Easily monitor individual staff productivity. |
5. | Reduce operation costs across branches and departments in multiple locations. |
6. | Achieve a 65% improvement in average transaction time for all processes. |
7. | Significantly reduce average operation costs for business processes by 70%. |
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