1. | To manage invoicing / cash receipts including common services for 100 buildings |
2. | Achieve granular management reporting at individual tenant, individual building level and by groups of buildings owned by the same investor |
3. | Completeness and accuracy of billings for all stakeholders |
4. | Administration complex and prone to error |
5. | Cash collection process not smooth |
6. | Language issues for multi off-shore stakeholders |
7. | No management information |
1. | Global Employees 45,000+ |
2. | Global Revenue US$3.5b+ |
3. | Country: Asia Pacific |
4. | A global property management company providing real estate services |
1. | Business Intelligence |
2. | Financial Management |
3. | Financial Query |
1. | Buildings spread across immense geographic areas |
2. | Technology and communication challenges in bringing data to a common location |
3. | Reporting required satisfying the needs of key stake holders and in some cases to be a value added tool for the management company |
4. | Reports to be in multiple languages and currencies |
5. | No clear visibility at a granular level on a timely basis as to specific billing issues |
6. | No easy way to assess longer term rental trends |
1. | Scheduled and ad hoc management reports are generated for different locations and property owners. |
2. | Reports are created for groups of buildings in diverse locations. |
3. | Data is automatically extracted and presented consistently. |
4. | Users have comprehensive visibility and can drill down into groups of buildings. |
5. | An interactive query tool enables pattern investigation and provides deep insights for business managers. |
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