Case Study - Service

Property Developer

Improve Property Management Procedure into the Flow of Daily Businesses

Service @FlexSystem
Key Issues
1. Replace existing manual procedure using MS Excel
2. Keep history of all tenants and property owners charges and payments, work maintenance and automatically charge fees
3. Full report for better management and analysis

Facts at a Glance
1. Private
2. A property developer based in Hong Kong, developed a well-diversified portfolio of properties
3. Consists of commercial, residential, industrial, retail, hotel and services apartment
4. Has access to approximately 2 million sq. ft. of gross floor area
FlexSystem Solution
1. Property Management
2. Financial Management
3. Financial Query
Needs and Challenges
1. No easy way to track tenant's outstanding payments and their history
2. Difficult to search for the most appropriate property for tenants
3. Time consuming and requires many manpower to consolidate resources with manual document workflow
4. Management has difficulties to gather information for further analysis and make decisions
1. Improved efficiency and productivity without increased manpower.
2. Streamlined data access enables quicker response and information sharing.
3. Timely reports for agency heads and program managers linking financial execution and program results.
4. Detailed property history enhances service for landlords and tenants.
5. Flexible tracking of inquiries from multiple sources.
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