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The self-developed system is hard to be maintained as it originates from a few people, making it less scalable and hard to be traced
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2. |
The underperformance of current system makes it unable to handle complicated situations in real time. A flexible, consistent and customized workflow is urgently sought |
3. |
Communication barrier and discrete process control prolong transaction time, disrupt process monitoring, and interrupt data collection and operation |
4. |
A lack of standard process workflow results in confusion, low efficiency, heavy workload for IT department and poor managerial decision making, thus internal communication and customer satisfaction suffer |
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1. |
Before, the existing workflow system required complex programming and lacked flexibility. It was inconvenient when experienced employees were absent. Our solution is intuitive and versatile, with over 200 additional e-forms for different department needs. |
2. |
Our comprehensive web-based workflow platform greatly improves communication among 12,000 staff members across distributed offices. This enhanced collaboration reduces transaction time and boosts productivity, leading to increased user satisfaction and a stronger brand presence. |
3. |
Process status is now easier to monitor, productivity analysis enhanced and IT department workload reduced |
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