FlexSystem and its subsidiaries (“FlexSystem” or “we”) regard customers' privacy as one of their most important values. We want you to understand how we protect the information of our customers who use the services and products offered through this website (the “Company Website”), through offline sales and marketing activities, or through our professional services teams.

Company Website

“Business Contact Information”, such as your name, physical address, telephone number(s), email address, and company name, is collected. This data will be kept and used in accordance with the Hong Kong Personal Data (Privacy) Ordinance.

FlexSystem Non-website Marketing Activity

Typically, we collect Business Contact Information as defined above and information regarding specific software or service solution areas that you are interested in investigating further. This data will be kept and used in accordance with the Hong Kong Personal Data (Privacy) Ordinance.

App Store Downloads

Our apps function as companion cloud-based tools integrated with our broader suite of solutions (“Applications”). They are not designed to operate independently as standalone products.

During the download and in-app registration process, you will be prompted to provide verified identification details as required. These may include, but are not limited to, your name, email address, and other information necessary to access and use our Applications.

To support our security protocols, we collect specific technical data (“Log Data”) transmitted by your browser or device when you interact with our Applications. This Log Data may include, but is not limited to, your computer’s Internet Protocol (IP) address, browser type, browser version, the functions of our Application that you visit, the time and date of your visit, the time spent on those functions, the type of mobile device and operating system you use, your mobile device's unique device ID, the type of mobile Internet browser you use, your location information, and other statistics.

Additionally, we may utilize third-party services such as Google Analytics to collect, monitor, and analyze this data to enhance the functionality and performance of our Applications. These third-party providers maintain their own privacy policies that govern how they handle such information.

FlexSystem Professional Services

When providing support, on-site or off-site services, some or all of your data may be requested to fulfill the requirements specified in your order. Additionally, we occasionally request access to data to perform upgrades, address performance issues, or to apply fixes to software programs. This data is only used for the purposes stated above.

FlexSystem Recruiting Services

From time to time, FlexSystem may publish vacant positions on its website or other media and request, inter alia, a CV, references, and salary expectation. In the process of filling positions, FlexSystem may also request information from third parties (such as for an employment reference check) and may retain your information to consider you for other job opportunities.

European Privacy Rights

Under the General Data Protection Regulation (GDPR) for European customers, we are a Data Processor that processes personal data on behalf of the Data Controller.

Cookies

FlexSystem does not use cookies on the company website other than described above.