Sun Tak had been using an accounting
software with international branding before. However, it was
not satisfied with their implementation and support service.
Since they wanted to have further improvement of the current
situation, Sun Tak finally decided to find a new solution. According
to Mr. Eric Li, Chief Corporate Accountant of Sun Tak Industries
Group Ltd., there are many concerns in choosing a new accounting
system. For example, the implementation service of converting
data from the previous system and the availability of reliable
after-sales service are also the requirements of new solution
provider.
What made Sun Tak impressed by FlexSystem is their flexible
approach. They suggested a loan of software to Sun Tak for trial
use. As Eric pointed out, the functions of each accounting system
were almost the same. So the level of support service was a
decision factor. Sun Tak identified FlexSystem as its reliable
partner to cope with the accounting IT challenges.
In order successfully implement a new system on the previous
one, a precise preparation plan is important. The service provider
needs t understand the client's financial management flow, the
problem that clients would face, and the features of previous
system. Eric Li stated that Sun Tak also worked closely with
FlexSystem. It helped to decide the installation plan of financial
management system and arrange workforce to match with the project,
thus resulting in a smooth and successful implementation project.
Starting from kick-off meeting, installation, implementation,
training and after-sales support, FlexSystem bad been offering
the solid experience and professional skill. |
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Sun Tak has
been using the FlexSystem financial management solution for
2 years. It starts to realize the system function that it is
able to process all the accounts receivable transactions within
2 working days, as compared to the precious practice of at least
3 weeks. And it only takes one week to automatically generated
a detailed report to show the group financial status. It also
provides accurate analysis result, significantly improves the
transparency of the group financial information for making timely
decision. Besides, the changed in departmental structure and
requirement. Therefore, FlexSystem has outstanding performance
it the aspect of system design and understanding client needs.
FlexSystem technical support service helps to tackle different
IT problems even some of them are out of the support offering.
Their consultant provides professional suggestion so that the
system can run smoothly, Furthermore, FlexSystem has arranged
on-site training for the user in the PRC. Therefore, Eric Li
concludes that FlexSystem is the ideal partner of Sun Tak because
of its high-quality software and service.
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