Case Study
Retail
Optimize retail operations with ERP software
Overview
With over 200 proven touchpoints in retail with leading global and regional brands, managing over 6,000 outlets, FlexSystem has rich cloud and on-premise solution sets for your needs whether it be the needs of driving GS1 standards through the supply chain, keeping detailed sales analytics with summary to summary drill downs, adding additional relevant information to POS feeds or simply having product managers where ever they are in the world track real time inventory sales through mobile devices. Supported by the expanded solution sets of Financial, Trading, Workflow, Human Resources, and Business Intelligence and with deep integration capability our solutions bring added value to retail organizations.
Below is a small sampling of FlexSystem solution for Retail industry:
Food and Bakery Outlet
Background and Key Issues
An Asian franchise of a leading global brand, operating 70 retail and wholesale outlets in Hong Kong with over 700 employees worldwide and US$300M in global revenue, currently faces key issues as below:
- Data Aggregation
- Process Efficiency
- Inventory Management
- Proactive Stock Management
Needs and Challenges
FlexSystem Solutions Applied
Financial Query
Implemented FlexSystem Financial Query to aggregate sales and purchase data effectively.
Trading Management
Consolidate shop sales into bulk purchase orders, enhancing supplier coordination.
Benefits and Results
Streamlined processes
Enhanced reporting
Proactive stock management
Ensuring accuracy in purchasing
Enhancing supplier coordination
Retail Chain
Background and Key Issues
A global high-end retailer with regional distribution faced significant challenges in meeting the reporting needs of its brand owners. With a workforce of over 40,000 employees and annual revenues exceeding US$12 billion, currently faces key issues as below:
- Meeting reporting needs of brand owner
- No store to store comparison capability
- Large dynamic data volumes
- Reporting too slow to be strategically useful
Needs and Challenges
FlexSystem Solutions Applied
Financial Management
With powered function such as intercompany transaction, integrated ledger, creating a single financial backbone for all brands and stores.
Financial Query
Its multi-template and drill-down capabilities enabled ad hoc store-to-store and brand performance comparisons that legacy static reports could not support.
Business Intelligence
Management could access KPI dashboards and ad hoc analysis from anywhere in the region, even over weak connections.
Benefits and Results
Unified diverse data sources for quick access
Implemented interactive analytics with KPI reporting on devices
Captured daily transactions per localized accounting practices
Reduced report generation to under 30 seconds
Accessible reporting with support for ad hoc analysis
Quick ad hoc business intelligence via Ultra-Thin client
Increased cash flow for other business areas
Retail Apparel Group
Background and Key Issues
A regional retailer and manufacturing clothing operator with over 7,000 employees and annual revenue exceeding US$700 million, currently faces key issues as below:
- High Volume of Emails
- Unable to Compare Stores
- Lack of Standardization
- High Demand for Quality Information
Needs and Challenges
FlexSystem Solutions Applied
Financial Consolidation
Established a new data center at the Hong Kong HQ to reduce costs and risks associated with group consolidation
Financial Query
Streamline data retrieval and improve the accuracy of financial information across regional offices
Benefits and Results
Reduced lead time
Increased staff productivity
Faster consolidation
Supports anticipated high growth of retail branches
Office Furniture
Background and Key Issues
A leading office furniture company in the Asia Pacific region. With over 8,000 employees and annual revenue of US$2 billion, currently faces key issues as below:
- Performance management
- Growing number of business units
- Extensive workload for rolling forecasts
- Varied report preparation
- Timeliness of budget reports
Needs and Challenges
FlexSystem Solutions Applied
Financial Consolidation
Utilized FlexSystem Financial Consolidation for efficient management of financial data across business units
Financial Query
Implemented FlexSystem Financial Query to automate data collection, allowing user groups to submit budget data directly into the system.
Benefits and Results
Reduced lead times
Enhanced quality
System supports growth of business units
Performance management automation
Improved data comparison
Retail Apparel
Background and Key Issues
With over 250 global employees and US$ 40M+ in revenue, the company manages a portfolio of esteemed fashion brands across Hong Kong and Mainland China. Its operations focus on expanding its retail network and implementing strategic management to adapt to a fast-changing retail landscape and evolving customer demands, currently faces key issues as below:
- Downloading raw data from multiple systems to Excel
- Long lead times to publish management reports
- Significant human resources consumed in reporting
- Need for summary reports with drill-down options
- Lack of interactive reporting capabilities
Needs and Challenges
FlexSystem Solutions Applied
Financial Consolidation
Implemented FlexSystem Financial Consolidation to streamline financial data management across various modules.
Financial Query
Utilized FlexSystem Financial Query to automate data standardization from sales, purchase, inventory, and other records.
Benefits and Results
Interactive reporting
Drill-down analysis
Multi-language support
Self-Service reporting
Reduced lead times for reporting
Staff reallocated to key responsibilities
Enhanced tracking of profitability and risk
Retail
Background and Key Issues
An interactive beauty retailer in Taiwan China, currently faces key issues as below:
- Managing brands in a dynamic retail environment
- Matching emerging sales trends with R&D development
- Requirement for operational and financial management
- Operational issues affecting stakeholders at HQ
- Need for real-time data for sales planning
Needs and Challenges
FlexSystem Solutions Applied
Financial Consolidation
Implemented FlexSystem Financial Consolidation for effective financial management and IFRS compliance
Financial Query
Utilized FlexSystem Financial Query to provide real-time sales data and insights
Benefits and Results
Improved operational efficiency
Faster access to financial data
Enhanced ability to respond to sales trends
Ensuring ease of use via cloud-based system
Streamlined transaction time
