Case Study
Logistics & Transportation
Optimize logistics & transportation
Overview
With 100 touchpoints in transportation and manufacturers across the multiple sectors of trains, planes and automobiles, FlexSystem has deep experience helping customers run their businesses. Supported by our expanded solution sets of Workflow, Human Resources, Trading, Business Intelligence and Financial, with deep integration capability our solutions bring added value allowing businesses to combine data from different systems for the deeper management of key performance indicators (KPIs).
Below is a small sampling of FlexSystem solution for Transportation industry.
Public Transportation
Background and Key Issues
A large, diverse Public Transport Operator with over 21,000 employees and HK$21B+ revenue, covering rail, bus, and property-based activities, currently faces key issues as below:
- Aggregating sales data and purchase data across business units
- Management of inventory
- Streamlining processes for efficiencies
- Handling of wholesale operations
- Pro-active stock management
Customer Quote
With its built-in intuitive and easy-to-use design tool, we now make the process development a breeze and in an astonishingly short period of time.
Needs and Challenges
Communication barrier and discrete process control prolong transaction time, disrupt process monitoring, and interrupt data collection and operation
FlexSystem Solutions Applied
Workflow Management
Provided a comprehensive, web-based platform that replaced the rigid legacy system. It enhanced communication among 12,000 staff, introduced standard process workflows, and offered over 200 ready-made e-forms to handle complicated, real-time situations across departments.
Benefits and Results
Improved communication and collaboration across 12,000 staff
Reduced transaction time and boosted productivity
Easier process status monitoring and enhanced productivity analysis
Reduced IT department workload and increased user satisfaction
Intuitive and versatile system with 200+ department-specific e-forms
Shipping Company
Background and Key Issues
A global shipping company with over 4,800 employees and over RMB 32,551M revenue, operating the diversified businesses of integrated logistics, ship management, provides storage, customs clearance and other related declaration services, currently faces key issue as below:
- Incorporate billing and invoice procedure into the flow of Container Rent-in and Rent-out business
Needs and Challenges
03.
Difficult for sales analysis, therefore hinders management to make decision
04.
Loss of paper forms could lead to more complaints and loss of sales
FlexSystem Solutions Applied
Financial Management
Streamlined container rental by incorporating billing/invoicing directly into the workflow. It created a centralized data pool to eliminate paper, reduce data errors, and ensure timely imports.
Financial Query
Enabled routine and ad-hoc reporting, greatly improving overall management and sales analysis for better decision-making. It also allowed concurrent access to records for multiple users.
Benefits and Results
Streamlined container rental process brought more revenue
Reduced errors in payment processing and data entry
Centralized data pool improved data integrity and accessibility
Customer orders are processed quickly and efficiently
Improved management and decision-making through routine and ad-hoc reporting
