Case Study
Government / NGO
Streamline public sector and NGO operations
Overview
With over 200 touchpoints with six governments, FlexSystem has the breadth and depth of knowledge and resources to work in both large and small projects within the sectors defined above. For government departments, hospitals, schools/higher education and professional industry or occupational bodies, typical solution sets include Workflow, Financial, Human Resources, Business Intelligence and Membership Systems. In addition, under the Hong Kong Government’s “Standing Offer Agreement for Quality Professional Services “, FlexSystem is part of the government’s strategy for “enlarging the delivery capacity for IT services, accelerating the speed of IT delivery and to nurture the growth of the local IT industry”.
Below is a small sampling of FlexSystem solution for Government / NGO.
Industrial Association
Background and Key Issues
A prominent Hong Kong Industrial Association with over 3,000 member companies, operating as a not-for-profit chamber of commerce (non-profit organization – NPO), currently faces key issues as below:
- Replace existing manual billing procedures
- Define the daily operations of association by setting up master records such as membership master, chamber master and membership charge code master etc.
Needs and Challenges
FlexSystem Solutions Applied
Financial Management
Automated the membership billing process, handling monthly renewal notices, processing applications, and updating member records. This eliminated time-consuming, repetitive manual billing tasks.
Financial Query
Provided the ability to quicker identify and track members' due payments. It generated reports with real-time information on spending, payments, and member growth to aid better decision-making.
Benefits and Results
Quicker registration procedure attracts more members
Elimination of most time-consuming manual tasks (e.g., paper forms)
Reduced overhead costs as a result of automation
Boosted staff efficiency and satisfaction with a reliable system
Real-time reports help make better decisions and predict future member prospects
